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FAQ (Frequently Asked Questions)

  • FALL CAMP 2019 FAQ'S

    FREQUENTLY ASKED FALL CAMP QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    Dates: Sept 30 - Oct 11, 2019

    Registration/Payment Deadlines? (See schedule below)  All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($40/day) will apply for any days added after the deadline. The discounted weekly rate is not available for late registrations.

    Weekly Pmt & Reg. Deadlines: Week 1 - Sept 30 - Oct. 4 (deadline Sept 23)    

                                                          Week 2 - Oct 7 - Oct 11  (deadline Sept 30)

    Locations: 

    Frances Brandon Pickett , 22076 E Village Loop, Queen Creek – Camp cell (call or text) 480-274-9012

    Gateway Polytechnic Academy, 5149 S. Signal Butte, Mesa – camp cell (call or text) 480-512-9581

    My child is scheduled to be there today but is sick, what do I do?  Call/text camp...see contacts above

    Signs are posted for drop off/pickup. Children MUST be signed in and out. Please bring your ID.

    Hours? 6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. Staff must be notified if you will be late, and students with chronic late pickups may have their camp contract cancelled.

    What is the cost? Upon contract approval, you are charged $20 per child for the annual camp registration fee for this 19.20 school year, plus a deposit for any days of the first week chosen.  Camp Rates=$35 per day, $140 weekly rate for Mon-Fri if registered & paid by deadline. After deadline, $40 per day, no weekly rate.  All invoices for second week must be paid by invoice due date. All camp days are to be paid before the children attend. Dishonored payments are considered non-paid.

    Activities and Field Trips: Calendar will be available at camp along with any bus schedules for field trips. This is also available online on QCUSD.org website as updates are made. Parents must sign a release form prior to child leaving the site.  

    2019 Fall Camp Activity List
    Discovery Kids, Little DK and Club DK PLEASE CHECK AT THE CAMP SITE FOR THE MOST UPDATED LIST
    OR GO TO: www.qcusd.org/Community_Education
    Day Date Time Field Trips/Onsite Events Location
    Monday 9/30/2019 9am - 4:30pm Thing 1 & Thing 2 Onsite at GPA/FBP
    Tuesday 10/1/2019 9am - 4:30pm Green Eggs & Ham Onsite at GPA/FBP
    Wednesday 10/2/2019 9am - 4:30pm Wacky Wednesday Onsite at GPA/FBP
    Thursday 10/3/2019 9am - 4:30pm Cat in the Hat Onsite at GPA/FBP
    Friday 10/4/2019 9am - 4:30pm Lorax Day Onsite at GPA/FBP
    Monday 10/7/2019 9am - 4:30pm One Fish Two Fish Red Fish Blue Fish Onsite at GPA/FBP
    Tuesday 10/8/2019 9am - 4:30pm Horton Hears a Who Onsite at GPA/FBP
    Wednesday 10/9/2019 9am - 4:30pm Fox in the Socks Onsite at GPA/FBP
    Thursday *10/10/2019 TBD Seusssical Performance by the QC Performing Arts Onsite at GPA
    Friday *10/11/2019 10am - 2pm Dr Seuss Carnival/Dreamland Bouncers Onsite at GPA
    *PLEASE HAVE YOUR FBP CAMPER AT CAMPSITE ON THESE DATES AT 8 AM TO MAKE SURE THEY DON'T MISS THE BUS TO GPA!!
    NO DROP OFFS WILL BE ACCEPTED AT ANY FIELD TRIP SITE. CAMPERS MUST ATTEND FIELD TRIP IF SCHEDULED THAT DAY AND WEAR THEIR CAMP SHIRT.
    PLEASE HAVE YOUR CAMPER BRING A COLD LUNCH DAILY AS WE WILL NOT BE OFFERING THE LUNCH PROGRAM FOR THIS CAMP.

    What should my child bring? A cold lunch, water bottle, jacket, and appropriate footwear – please label all items. Every child will receive a camp T-shirt during the first camp attended. Replacement shirts may be purchased for $10. We use these T-shirts for any camps from Fall through Summer and they must be worn for field trips.

    Electronics/Personal Items policy: Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them? Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    DK Accounts/Billing:  Lisa Lynde, llynde@qcusd.org, 480-987-7460

    Before/Aftercare Supervisor:  Shirley Barnett, sbarnett@qcusd.org, 480-987-7467 x7474

    Comm. Ed. Director: Ellie Hardt, ehardt@qcusd.org, 480-987-3169

  • How do I add an authorized pickup person for my child?

    Go to your dashboard, click on the right-pointing arrow on your account, and select the "Manage Authorized Pickups" button.

  • How do I change the days of the week on my Consistent Contract?

    Schedule changes are due by the 15th.  Unless the period has been invoiced, you may access the current contract, and do a "Schedule Change".  Once it is invoiced, you will be charged a $25.00 late schedule change fee and you would have to contact Jamey Vella, 480-987-7460, jvella@qcusd.org.

    Example: your normal contract is Mon, Wed, and Thurs - you want to change to Mon, Wed, Thurs, and Friday

  • How do I pay using Tax Credits?

    If you wish to use Tax Credits to pay for before/after care or any courses or classes, please call Jamey Vella, Discovery Kids Office Facilitator at 480-987-7460, Mon - Fri.  You cannot make online payments for this at this time.You will need to bring a check or cash and complete a Tax Credit form at the Community Ed. office.  She will then enter the enrollment for you.

  • How do I print a statement for tax purposes?

    Download Child Care Tax Statements Tax Statements are ready to download every January and may be accessed while reviewing your account online. The statements reflect line items for payments made on the account and include the name of the payer. When logged into your account, use the Download Tax Information button to access a printable copy of your report. The Download button is visible until April. 1. 

    Log into your account.

    2. While viewing the Dashboard, select the account for the program you wish to print a Tax Statement. (NOTE: Each Program will have a separate tax statement.) 

    3. Select the Download Tax Statement button. 

    4. To return to the Dashboard or the Manage Account tabs, select the Your Profile link at the bottom of the page.

  • My child is supposed to be at Discovery Kids today, but is sick - who do I notify?

    Hi - please contact your DK Site Facilitator (see other FAQ) as well as the school's attendance clerk if school is in session. 

  • SPRING CAMP 2020 FAQ's

    SPRING CAMP – FREQUENTLY ASKED QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    Weekly Payment & Registration Deadlines:

    Week 1 - Mar. 9 - 13 (deadline Wed, Mar. 4)

    Week 2 - Mar. 16 - 20 (deadline Wed, Mar. 4)

    Two Locations

    Jack Barnes Elementary 20750 S 214th St, QC AZ 85142, Site Cell: 480-241-0635

    Silver Valley Elementary 9737 E Toledo Ave, Mesa AZ 85212, Site Cell: 480-842-2342

    Drop off/pickup? Please see your confirmation email for door access codes

    All children MUST be signed in and out. PLEASE HAVE ID READY at pickup – no exceptions!

    Hours?

    6:30 am to 6:00 pm  – late fees of $1.00 per minute apply.

    What is the cost?

    Upon contract approval, you will be charged $20 per child for a new camp T-shirt, unless you’ve already paid for this school year), plus a deposit for the first week chosen. The annual camp fee is for the camp season from Fall Camp 2019 year through Summer Camp 2020. Payments: All Break Camps are pre-paid programs; PAYMENTS ARE NON-REFUNDABLE once the deadline passes, and deposits are taken upon registration.  If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($40/day) will apply for any days added after the deadline. The discounted weekly rate is not available for late registrations.

    Are lunches available for purchase?

    We are not providing lunches for this break camp. Children are required to pack a cold lunch. We will provide afternoon snacks.

    Onsite Activities

    Nutrition Cooking Class March 10th

    Stratum “Color Crazed” – March 11th

    Stratum “Rainbow Bubbles” – March 16th

    Carter’s Farm Petting Zoo – March 18th

    Afternoon Movies – March 13th & 20th

    Extra T-shirts can be purchased for $10. For more details contact the Community Education Office at 480-987-7460.

    What should my child bring?

    You should send a cold lunch, water bottle, jacket, and appropriate footwear – please label all items. Snacks are provided. Every child must have a camp T-shirt to wear for off-site field trips or other special onsite events. We use these T-shirts for any camps from Fall through Summer.

    Electronics/Personal Items policy:

    Staff is not responsible for lost/damaged/stolen items, including cell phones or smart watches. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:

    Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them?

    Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    My child is scheduled to be there today but is sick, what do I do?

    Call the cell phone noted above. Also see contacts below.

    DK Accounts/Billing: Lisa Lynde, llynde@qcusd.org, 480-987-7460 

    Before/Aftercare Supervisor: Shirley Barnett, sbarnett@qcusd.org, 480-987-7467 x7474

    Comm. Ed. Director: Ellie Hardt, ehardt@qcusd.org, 480-987-3169

  • SUMMER CAMP 2020 FAQ'S

    FREQUENTLY ASKED SUMMER CAMP 2020 QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    Dates: Tuesday, May 26 – Friday, July 17, 2020

    Registration/Payment Deadlines? (See schedule below)

    All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($40/day) will apply for any days added after the deadline. The discounted weekly rate is not available for late registrations.

    Locations: (3 this summer!)

    Jack Barnes Elementary - 20750 S 214th St. Queen Creek, 85142 - camp cell (call or text) 480-241-2635

    Frances Brandon Pickett Elementary – 22076 E Village Loop Rd, Queen Creek – camp cell (call or text) 480-274-9012

    Gateway Polytechnic Academy, 5149 S. Signal Butte, Mesa – camp cell (call or text) 480-512-9581

    Signs are posted for drop off/pickup. Children MUST be signed in and out. Please bring your ID.

    Hours? 6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. Staff must be notified if you will be late, and

    students with chronic late pickups may have their camp contract cancelled.

    What is the cost?

    Upon contract approval, you will be charged $20 per child for the annual camp registration fee if that was not paid during Fall, Winter, or Spring camps, plus a deposit for the first week chosen. A one time Summer Camp fee for Transportation/Field Trip costs will be charged for each child. Camp Rates = $35 per day, $140 weekly rate for Mon-Fri. if registered & paid by deadline. After deadline, $40 per day, no weekly rate. All invoices for future weeks must be paid by the due date shown. You will be invoiced weekly. All camp days are to be paid before the children attend. Dishonored payments are considered non-paid.

    Activities and Field Trips: Calendar will be available at camp along with bus schedules for field trips. This is also available online here as updates are made.  BUS LEAVES 1 HR PRIOR TO ACTIVITY TIME SHOWN.  Parents must sign a release form prior to child leaving the site.

    Field Trips and On-Site Activities:

    • On-Site Stratum: Crafts, STEM & Games
    • Harkins Summer Movie Fridays
    • On-Site Waterslide & Splash Day
    • On-Site End of Summer Fun Carnival
    • Field Trips: Odysea Aquarium, Skateland, Legoland

    Friday is Movie Day – Children will not be allowed to bring money for the snack bar or purchase anything else. Snacks will be provided by Discovery Kids.

    • May 29
    • June 5
    • June 12
    • June 19
    • June 26
    • July 3
    • July 10

    Do you offer lunch?  

    We are not providing hot lunches this summer. You must pack a cold lunch for each child attending Summer Camp.

    What should my child bring? A cold lunch, water bottle, jacket, and appropriate footwear – please label all items. Every child will receive a T-shirt during the first camp attended. Replacement shirts may be purchased for $10. We use these T-shirts for any camps from Fall through Summer and must be worn for field trips. Color changes each camp break.

    Electronics/Personal Items policy: Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them? Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    My child is scheduled to be there today but is sick, what do I do? Call/text camp...see contacts above.

    Weekly Payment & Registration Deadlines:

    Week 1 *(May 26-May 29) deadline = May 19 Week 2 (June 1-5) deadline = May 26 Week 3 (June 8-12) deadline =June 1 Week 4 (June 15-19) deadline =June 8 Week 5 (June 22-26) deadline =June 15 Week 6 *(June 29-3) deadline =June 22 Week 7 (July 6-10) deadline = June 29 Week 8 (July 13-17 deadline = July 6

    DK Accounts/Billing: Jamey Vella, jvella@qcusd.org, 480-987-7460

    Before/Aftercare Supervisor: Shirley Barnett, sbarnett@qcusd.org, 480-987-7467 x7474

    Comm. Ed. Director: Ellie Hardt, ehardt@qcusd.org, 480-987-3169

  • What are contact phone numbers for DK staff?

    COMMUNITY ED. DIRECTOR - Ellie Hardt, ehardt@qcusd.org, 480-987-3169

    BEFORE/AFTERCARE SUPERVISOR: Shirley Barnett, sbarnett@qcusd.org, 480-987-7467 ext 7474

    DK ACCOUNTS/BILLING OFFICE FACILITATOR: Jamey Vella, jvella@qcusd.org 480-987-7460

    DME SITE FACILITATOR - Cadence Fox, cfox2@qcusd.org, , site cell 480-494-7127, school 480-987-5912

    FMS SITE FACILITATOR - Melanie Whinery, mwhinery@qcusd.org, site cell 480-930-2405, school 480-474-6900

    FBP SITE FACILITATOR - Destinee Lopez, dlopez@qcusd.org, site cell 480-274-9012,school 480-987-7420

    GPA SITE FACILITATOR - TBD , site cell 480-512-9581, school 480-987-7440

    JBE SITE FACILITATOR - Kim Zaccagnino, kzaccagnino@qcusd.org, site cell: 480-241-0635, school 480-987-7400

    QCE SITE FACILITATOR - Christian Martinez, cmartinez2@qcusd.org, site cell: 480-277-0287, school 480-987-5920 

    SVE SITE FACILITATOR - TBD, site cell: 480-842-2342, school phone 480-474-6920

    QCM -Cheryl Ann Hicks, chicks@qcusd.org, site cell: 480-241-5869, school 480-987-5490

  • WINTER CAMP FAQs 2018

    FREQUENTLY ASKED WINTER CAMP QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    FIVE DAYS OF CAMP ONLY:

    Dates: Dec. 27 & 28, 2018 and Jan. 2-4, 2019

    Location: (two camps only)

    Desert Mountain Elementary - 22301 S Hawes Rd, Queen Creek

         DME Camp Cell Phone: 480-494-7127  (refer to emails for access code)

    Gateway Polytechnic Academy - 5149 S Signal Butte, Mesa

        GPA Camp Cell Phone: 480-480-512-9581  (refer to emails for access code)

    Payment & Registration Deadlines:

    December 17, 2018 for all days

    All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($40/day) will apply for any days added after the deadline. Any discounted weekly rate is not available for late registrations.

    Drop off/pickup?

    Signs are posted by the gym entrance on the west side of the school. All children MUST be signed in and out. PLEASE HAVE ID READY!

    Hours?

    6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. (No staff onsite during field trip times…please check schedule)

    What is the cost?

    Upon contract approval, you will be charged $20 per child for a new camp T-shirt/water bottle, unless you’ve already paid for this school year), plus a deposit for the first week chosen. The  annual camp fee is for the camp season from Fall Camp this year through next year’s Summer Camp.

    Camp Rates = $35 per day, Sibling discount of 10%, Employee Discount of 20%. After deadline, $40 per day.  All camp days are to be paid before the child attends. Dishonored payments are considered non-paid and will incur a $25 fee.

    Activities and Field Trips:

    Daily onsite activities include Arts, Crafts, Science, Food Fun, Computer Lab, and Active Games. 

    Onsite field trips are:

    Thurs, Dec. 27 - Stratum Eventful Education "Winter Weather Wizard"

    Thurs, Jan. 3 - Stratum Eventful Education - "Arctic Expedition"

    What should my child bring?

    A cold lunch, water bottle, jacket, and appropriate footwear – please label all items. Snacks are provided. Every child must have a camp T-shirt to wear for off-site field trips or other special onsite events. We use these T-shirts for any camps from Fall through Summer.

    Electronics/Personal Items policy:

    Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:

    Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them?

    Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    My child is scheduled to be there today but is sick, what do I do?

    See Camp cell phone above.  Also see contacts below.

    DK Accounts/Billing: Lisa Lynde, llynde@qcusd.org, 480-987-7460

    Before/Aftercare Supervisor: Shirley Barnett, sbarnett@qcusd.org, 480-987-7467 x7474

    Comm. Ed. Director: Ellie Hardt, ehardt@qcusd.org, 480-987-3169


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