FAQ (Frequently Asked Questions)

  • FALL CAMP 2018 FAQ'S

    FREQUENTLY ASKED FALL CAMP QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    Dates: October 1 through October 12, 2018

    Registration/Payment Deadlines? (See schedule below)  All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($40/day) will apply for any days added after the deadline. The discounted weekly rate is not available for late registrations.

    Weekly Pmt & Reg. Deadlines: Week 1 - 10/1 - 10/5 (deadline Mon,9/24)        Week 2 - 10/8 - 10/12 (deadline Mon, 10/1)

    Locations: 

    Desert Mountain Elementary – 22301 S Hawes Rd, Queen Creek – Camp cell (call or text) 480-494-7127Gateway Polytechnic Academy, 5149 S. Signal Butte, Mesa – camp cell (call or text) 480-512-9581

    My child is scheduled to be there today but is sick, what do I do?  Call/text camp...see contacts above

    Signs are posted for drop off/pickup. Children MUST be signed in and out. Please bring your ID.

    Hours? 6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. Staff must be notified if you will be late, and students with chronic late pickups may have their camp contract cancelled.

    What is the cost? Upon contract approval, you are charged $20 per child for the annual camp registration fee for this 18.19 school year, plus a deposit for any days of the first week chosen. Camp Rates=$35 per day, $140 weekly rate for Mon-Fri if registered & paid by deadline. After deadline, $40 per day, no weekly rate.  All invoices for second week must be paid by invoice due date. All camp days are to be paid before the children attend. Dishonored payments are considered non-paid.

    Activities and Field Trips: Calendar will be available at camp along with bus schedules for field trips. This is also available online on QCUSD.org website as updates are made. Parents must sign a release form prior to child leaving the site. 

    What should my child bring? A cold lunch, (UNLESS YOU HAVE PURCHASED THE DK LUNCH-SEE BELOW),water bottle, jacket, and appropriate footwear – please label all items. Every child will receive a camp T-shirt during the first camp attended. Replacement shirts may be purchased for $10. We use these T-shirts for any camps from Fall through Summer and they must be worn for field trips.

    SOMETHING NEW! We will be offering a $2.75 lunch for purchase for your child, for all days except the last day - (that will be a Carnival Day and our department will provide for all.) This is available to ALL Discovery Kids Campers. Child must be registered and attend this camp day to receive the DK Lunch for $2.75 per lunch. This must be ordered online, is nonrefundable, and must be prepaid by noon at least 2 business days ahead of time. Go to Explore All Programs on website and choose DK Camp-Lunch Program on the left. Children will not be allowed to bring money to camp for lunch. If the deadline is missed, please pack a cold lunch for the child.

    Electronics/Personal Items policy: Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them? Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    Invoicing/Billing:Sue Burger, sburger@qcusd.org, 480-987-7460 (M,W,F only)

    District Site Lead:Trenain Bland, tbland@qcusd.org, 480-987-7474 x7474

    Comm. Ed. Coordinator: Ellie Hardt, ehardt@qcusd.org, 480-987-3169 x3169

  • How do I add an authorized pickup person for my child?

    Go to your dashboard, click on the right-pointing arrow on your account, and select the "Manage Authorized Pickups" button.

  • How do I change the days of the week on my Consistent Contract?

    Unless the period has been invoiced, you may access the current contract, and do a "Schedule Change".

    Example: your normal contract is Mon, Wed, and Thurs - you want to change to Mon, Wed, Thurs, and Friday

  • How do I pay using Tax Credits?

    If you wish to use Tax Credits to pay for before/after care or any courses or classes, please call Sue Burger, Comm.Ed.Dept. Clerk at 480-987-7460 Mon, Wed,Fri.  You cannot make online payments for this at this time.You will need to bring a check or cash and complete a Tax Credit form at the Community Ed. office.  She will then enter the enrollment for you.

  • How do I print a statement for tax purposes?

    Download Child Care Tax Statements Tax Statements are ready to download every January and may be accessed while reviewing your account online. The statements reflect line items for payments made on the account and include the name of the payer. When logged into your account, use the Download Tax Information button to access a printable copy of your report. The Download button is visible until April. 1. 

    Log into your account.

    2. While viewing the Dashboard, select the account for the program you wish to print a Tax Statement. (NOTE: Each Program will have a separate tax statement.) 

    3. Select the Download Tax Statement button. 

    4. To return to the Dashboard or the Manage Account tabs, select the Your Profile link at the bottom of the page.

  • My child is supposed to be at Discovery Kids today, but is sick - who do I notify?

    Hi - please contact your DK site lead (see other FAQ) as well as the school's attendance clerk.  

  • SPRING CAMP FAQ's

    FREQUENTLY ASKED SPRING CAMP QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    Dates: Week 1 - March 12-19; Week 2 - March 19-23, 2018

    Location: TWO locations:

    Desert Mountain Elementary - 22301 S Hawes Rd, Queen Creek...Camp Cell Phone: 480-494-7127

    Gateway Polytechnic Academy - 5149 S Signal Butte, Mesa...Camp Cell Phone 480-512-9581

    Weekly Payment & Registration Deadlines:

    Week 1 deadline March 5th

    Week 2 deadline March 12th

    All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($35/day) will apply for any days added after the deadline. Any discounted weekly rate is not available for late registrations.

    Drop off/pickup?

    Signs are posted by the gym entrance on the west side of Desert Mountain, and southwest side between the gym and the multi-purpose room at Gateway Polytechnic.  All children MUST be signed in and out. PLEASE HAVE ID READY!

    Hours?

    6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. (No staff onsite during field trip times…please check schedule)

    What is the cost?

    Upon contract approval, you will be charged $20 per child for a new camp T-shirt/water bottle, unless you’ve already paid for this school year), plus a deposit for the first week chosen. The annual camp fee is for the camp season from Fall Camp 2017 year through Summer Camp 2018.

    Camp Rates = $30 per day, $120 weekly rate for Mon-Fri. if registered & paid by deadline. Sibling discount of 10%, Employee Discount of 20%. After deadline, $35 per day, no weekly rate. All invoices for future weeks must be paid by the due date shown. You will be invoiced weekly. All camp days are to be paid before the child attends. Dishonored payments are considered non-paid and will incur a $25 fee.

    Activities and Field Trips:

    Daily onsite activities include Arts, Crafts, Science, Food Fun, Computer Lab, and Active Games. Wednesdays are offsite field trip days. Parents must sign a release form prior to child leaving the site and all campers going on field trips must ride the bus with staff, wearing their camp T-shirts.  Bus leaves promptly at 8 am, so have your camper there 15 min. ahead of time please.

    Onsite field trips are as follows:

    March 14, Butterfly Wonderland

    March 21, Stratum Laser

    What should my child bring?

    A cold lunch,(please use disposable sack on field trip days) water bottle, jacket, and appropriate footwear – please label all items. Snacks are provided. Every child must have a camp T-shirt to wear for off-site field trips or other special onsite events. We use these T-shirts for any camps from Fall through Summer.

    Electronics/Personal Items policy:

    Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:

    Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them?

    Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    My child is scheduled to be there today but is sick, what do I do?

    Call the cell phone noted above.   Also see contacts below.

    Invoicing/Billing: Sue Burger, sburger@qcusd.org, 480-987-7460 (M,W,F only)

    District Site Lead: Trenain Bland, tbland@qcusd.org, 480-987-7474 x7474

    Comm. Ed. Coordinator: Renee Mesnik, rmesnik@qcusd.org, 480-987-7459, x7459

  • SUMMER CAMP FAQ'S

    FREQUENTLY ASKED SUMMER CAMP QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    Dates: Tuesday, May 29 – Friday, July 20, 2018

    Registration/Payment Deadlines? (See schedule below)

    All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($35/day) will apply for any days added after the deadline. The discounted weekly rate is not available for late registrations.

    Locations: (4 this summer!)

    Desert Mountain Elementary – 22301 S Hawes Rd, Queen Creek – Camp cell (call or text) 480-494-7127

    Frances Brandon Pickett Elementary – 22076 E Village Loop Rd, Queen Creek – camp cell (call or text) 480-274-9012

    Jack Barnes Elementary – 20750 S 214th St, Queen Creek – camp cell (call or text) 480-241-0635

    Gateway Polytechnic Academy, 5149 S. Signal Butte, Mesa – camp cell (call or text) 480-512-9581

    Signs are posted for drop off/pickup. Children MUST be signed in and out. Please bring your ID.

    Hours? 6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. Staff must be notified if you will be late, and

    students with chronic late pickups may have their camp contract cancelled.

    What is the cost?

    Upon contract approval, you will be charged $20 per child for the annual camp registration fee if that was not paid during Fall, Winter, or Spring camps, plus a deposit for the first week chosen. Camp Rates = $30 per day, $120 weekly rate for Mon-Fri. if registered & paid by deadline. After deadline, $35 per day, no weekly rate. All invoices for future weeks must be paid by the due date shown. You will be invoiced weekly. All camp days are to be paid before the children attend. Dishonored payments are considered non-paid.

    Activities and Field Trips: Calendar will be available at camp along with bus schedules for field trips. This is also available online on QCUSD.org website as updates are made. Parents must sign a release form prior to child leaving the site.

    Friday is Movie Day – how do I purchase my child a Kids Combo Pack?

    The $6.00 Kids Combo Pack includes a 12 oz. fountain drink, popcorn and kids candy. No upgrades available and nonrefundable. Must be purchased online by noon on Thursday for the next day’s movie. No exceptions. Children will not be allowed to bring money for the snack bar or purchase anything else. Go to Explore All Programs on website above and choose DK Camp-Harkins Snack Combo Payment on the left.

    What should my child bring? A cold lunch, water bottle, jacket, and appropriate footwear – please label all items. Every child will receive a maroon camp T-shirt during the first camp attended. Replacement shirts may be purchased for $10. We use these T-shirts for any camps from Fall through Summer and must be worn for field trips.

    Electronics/Personal Items policy: Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them? Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    My child is scheduled to be there today but is sick, what do I do? Call/text camp...see contacts above.

    Weekly Payment & Registration Deadlines:

    Week 1 *(May 29-June 1) deadline = May 21

    Week 2 (June 4-8) deadline = May 28

    Week 3 (June 11-15) deadline =June 4

    Week 4 (June 18-22) deadline =June 11

    Week 5 (June 25-June 29) deadline =June 18

    Week 6 *(July 1-2 and July 5-6) deadline = June 25

    Week 7 (July 9-13) deadline = July 2

    Week 8 (July 16-20 deadline = July 9

    *No weekly rate available due to Memorial Day and 4th of July Holiday. No camp on either day.

    Invoicing/Billing: Sue Burger, sburger@qcusd.org, 480-987-7460 (M,W,F only)

    District Site Lead: Trenain Bland, tbland@qcusd.org, 480-987-7474 x7474

    Comm. Ed. Coordinator: Ellie Hardt, ehardt@qcusd.org, 480-987-3169

  • What are contact phone numbers for DK staff?

    COMM. ED. COORDINATOR - Ellie Hardt, ehardt@qcusd.org, 480-987-7459 ext 7459

    DISTRICT SITE LEAD: Trenain Bland, tbland@qcusd.org, 480-987-7474 ext 7474

    COMM.ED. CLERK: Sue Burger, sburger@qcusd.org, 480-987-7460

    DME - Cadence Fox, cfox2@qcusd.org, , site cell 480-494-7127, school 480-987-5912

    FMS - Melanie Whinery, mwhinery@qcusd.org, site cell 480-930-2405, school 480-474-6900

    FBP - Lisa Lynde, llynde@qcusd.org, site cell 480-274-9012,school 480-987-7420

    GPA - Danielle Phipps,  dphipps@qcusd.org, site cell 480-512-9581, school 480-987-7440

    JBE - Kim Zaccagnino, kzaccagnino@qcusd.org, site cell: 480-241-0635, school 480-987-7400

    QCE- Christian Martinez, cmartinez2@qcusd.org, site cell: 480-277-0287, school 480-987-5920 

    QCM -Shirley Barnett, sbarnett@qcusd.org, site cell: 480-241-5869, school 480-987-5490

  • WINTER CAMP FAQs 2018

    FREQUENTLY ASKED WINTER CAMP QUESTIONS

    Website for registration/scheduling/pmts: https://qcusd.ce.eleyo.com

    FIVE DAYS OF CAMP ONLY:

    Dates: Dec. 27 & 28, 2018 and Jan. 2-4, 2019

    Location: (two camps only)

    Desert Mountain Elementary - 22301 S Hawes Rd, Queen Creek

         DME Camp Cell Phone: 480-494-7127  (refer to emails for access code)

    Gateway Polytechnic Academy - 5149 S Signal Butte, Mesa

        GPA Camp Cell Phone: 480-480-512-9581  (refer to emails for access code)

    Payment & Registration Deadlines:

    December 17, 2018 for all days

    All Break Camps are pre-paid programs; payments are non-refundable and paid upon registration. If you need to add days, you must complete a schedule change online and wait for approval. The Late Daily rate ($40/day) will apply for any days added after the deadline. Any discounted weekly rate is not available for late registrations.

    Drop off/pickup?

    Signs are posted by the gym entrance on the west side of the school. All children MUST be signed in and out. PLEASE HAVE ID READY!

    Hours?

    6:30 am to 6:00 pm sharp – late fees of $1.00 per minute apply. (No staff onsite during field trip times…please check schedule)

    What is the cost?

    Upon contract approval, you will be charged $20 per child for a new camp T-shirt/water bottle, unless you’ve already paid for this school year), plus a deposit for the first week chosen. The  annual camp fee is for the camp season from Fall Camp this year through next year’s Summer Camp.

    Camp Rates = $35 per day, Sibling discount of 10%, Employee Discount of 20%. After deadline, $40 per day.  All camp days are to be paid before the child attends. Dishonored payments are considered non-paid and will incur a $25 fee.

    Activities and Field Trips:

    Daily onsite activities include Arts, Crafts, Science, Food Fun, Computer Lab, and Active Games. 

    Onsite field trips are:

    Thurs, Dec. 27 - Stratum Eventful Education "Winter Weather Wizard"

    Thurs, Jan. 3 - Stratum Eventful Education - "Arctic Expedition"

    What should my child bring?

    A cold lunch, water bottle, jacket, and appropriate footwear – please label all items. Snacks are provided. Every child must have a camp T-shirt to wear for off-site field trips or other special onsite events. We use these T-shirts for any camps from Fall through Summer.

    Electronics/Personal Items policy:

    Staff is not responsible for lost/damaged/stolen items, including cell phones. If the use of these items are interfering with activities or being used in an inappropriate manner, the item will be forfeited for pickup by parent.

    Medications:

    Any needed medications must be given to camp staff upon arrival and must not exceed expiration date. Parent must sign a Medication Consent form at that time.

    How do I add/cancel days on a schedule BEFORE the deadline and pay for them?

    Submit a schedule change online by opening your camp account using right pointing arrow, then opening your contract by clicking the right-hand arrow, and use “change schedule” button.

    How do I add/cancel days on a schedule AFTER the deadline and pay for them?

    You CANNOT cancel or switch any days on which the deadline has passed, and there are no refunds or credits without a doctor’s excuse. You MUST notify staff if your child will be absent. You can add days by requesting them online, but must allow 24-48 hrs notice for approval. If approved, you will then be billed the late rate, invoice sent, and any extra charges must be paid immediately.

    My child is scheduled to be there today but is sick, what do I do?

    See Camp cell phone above.  Also see contacts below.

    Invoicing/Billing: Sue Burger, sburger@qcusd.org, 480-987-7460 (M,W,F only)

    District Site Lead: Trenain Bland, tbland@qcusd.org, 480-987-7474 x7474

    Comm. Ed. Coordinator: Ellie Hardt, ehardt@qcusd.org, 480-987-3169


Still have questions?

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